Privacy Policy

Information collected directly from you: We may collect personal information directly from you, for example [through a web form, during an online or in-person registration, while making an appointment, while setting up a service request with us, when you contact us for customer support, or at contract signing.] Personal information we collect directly from you may include [first and last name, address, email address, and phone number.]

Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels and other similar technologies to automatically collect certain information from your device, including for example [your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website.] Our website may also use cookies to personalize your experience and enable certain feature [such as keeping track of live chat conversations.]  You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

Information collected from our advertising partners: We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include [your demographic information, electric power usage, utility rates, and geographic location.]

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Neighborhood Electric Inc. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.

 If you have any questions about this policy or our privacy practices, please contact us at 630-318-6373 or by email at info@neighborhoodelectricinc.com